AN OPEN LETTER TO THE HEROES AT HUNTINGTON HILLS
My sister has been a resident at Huntington Hills for nearly ten years, now. I firmly believe the care at Huntington Hills extended her life far beyond what was expected. We were looking forward to several more years with her and hope and pray that will be the case… But now there’s COVID-19 to contend with.
Where to begin? What words can I use to adequately express my feelings and gratitude for what the staff at Huntington Hills is doing? The sacrifices that are being made. The bravery and courage. The love, the caring…the being there for our loved ones.
Today Doreen contacted me about having some facetime with my dear sister who is seriously ill with the virus. Alexis made it possible, walked me through the technical part and stayed with my sister for the entire time. Peter came in during our conversation, and once again I witnessed how very caring – and sincerely so – your staff is. I can’t overstate how much today’s call meant to me.
I want to call out the names of so many other incredible people who have helped my sister over the years and most especially these past few weeks, but am afraid that in doing so, I will inadvertently leave someone out. Administrators, physicians, nurses, aides, activities, housekeeping, kitchen… I trust you know who you are and that over the years, our gratitude for your thoughtful, caring ways has been evident.
That said, all of Huntington Hills’ staff is to be commended, thanked, appreciated – even more so during these extraordinary, difficult times.
To all the staff at Huntington Hills, I send my deepest gratitude, admiration and respect for your exceptional professionalism and dedication.
Thank you – very much.
Huntington Hills has been my mom’s home for the past three and a half years. The wonderful staff on unit 2D was so incredible and caring to my mother and myself, especially during her final days. They have shown so much sincere compassion and have left a lasting impression on me forever. Each and every one of them is special and I would just like you to know this. It isn’t easy having a parent in a nursing home, but I am glad I chose Huntington Hills for her home.
How do we even begin to thank all of you for the wonderful care and compassion shown to R.D.? No one wants to have a loved one in a long term care facility, but after our experience with Huntington Hills, we now know there is a safe and caring alternative if a loved one can no longer stay at home. There wasn’t one visit we had when Rose wasn’t “out and about” doing something – never just sitting in her room staring. We are so grateful for that. We received calls even for a minor medical issue (a cough, a red toe) and knew she was being watched very carefully. Your facility is always clean and decorated beautifully and we enjoyed seeing the various happy birthday signs on residence’s doors for their special day. Our whole family was there often enough to get a very good sense of the care and management and it has all been excellent. Every nurse and aid had a good attitude, even when challenged with a difficult resident. They always had time to speak with us, and were always diligent. It truly was a home away from home for Rose and for us. Please extend our heartfelt thanks to EVERY single person who attended to Rose. We know how difficult their jobs are. But we felt the love and wanted to tell you all, on those difficult days, please reflect back to R.D. and know you made her last months there comfortable and safe. We will miss seeing all of you and are truly grateful for all you have done for her and for us.
“I was at Huntington Hills and was most impressed by the excellent care I received. The physical therapy was wonderful, all staff including the doctors were kind and helpful. Also, the pianist during dining was therapeutic to listen to. I have told my relatives and friends about your facility and would wholeheartedly recommend Huntington Hills to anyone.”
“Huntington Hills is by far the best nursing facility on Long Island. You have instilled a philosophy and ideals at Huntington Hills Center for Health and Rehabilitation that ensure the residents are given respect and the best care possible. Our family cannot thank you and your staff enough for all you do.”
“From the time I arrived, and throughout my stay, the staff was wonderful…The nursing staff was very attentive, provided care for me without my feeling helpless or embarrassed. I never imagined having knee replacement surgery and requiring the care provided by Huntington Hills.”
“I had been at two other rehab facilities before going to Huntington Hills, so I feel as though I can definitely compare them. Your facility was beyond the very best. Everything about it was just about perfect. It made what was a very difficult time, much easier.”
“My father was a short-term rehab patient for several weeks for a pelvic fracture. The care provided to him was outstanding and as a social worker, I don’t believe I ever worked in such a warm, caring setting such as this. He had a difficult time adjusting to being out of his home environment, but the patience and devotion from the staff was incredible. I truly appreciate the compassion and professionalism of the staff and know that it played a huge part in his recovery.”
“I have come such a long way from when I first entered this center and just wanted to express my gratitude to everyone who helped me along the way.”